Legal Update – MA Sick Leave Policy

Ask Dave Wilson: Question:  Under the new Massachusetts Sick Leave policy, if I give my employees 40 hours of sick time at the beginning of each year, do I need to track each employee’s accrual of time? Short Answer: No, according to the Massachusetts Attorney General’s office you would not need to since you are […]

Join Us May 6, 2015 – Leveraging Your Team to Drive Customer Service

Making a GIANT Impact Leveraging Your Team to Drive Customer Service CLICK HERE TO REGISTER Wednesday, May 6, 2015 12:00 PM – 3:30 PM Charles River Country Club, Newton, MA Excellent customer service comes from within your organization. Gentle Giant has built their company around employees driven to provide top notch customer service. How do […]

2015 Small Business & Human Resources Survey

2015 Outlook Survey January 2015 Presented by: Insight Performance and The Smaller Business Association of New England            The Small Business and Human Resources 2015 Outlook Survey was conducted in the fourth quarter of 2014 to identify trends regarding business conditions, compensation and employee programs.   This summary report is intended to offer key highlights of the […]

Lessons in Loyalty from the Market Basket Standoff

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With the ousting of former CEO Arthur T. DeMoulas, thousands of Market Basket employees in New England have walked off the job, refusing to return to work until their former leader has been returned to his post. Now, almost four weeks into this standoff, Market Basket employees have been told to return to work by […]